Return Policy

Returns

At Galleria Umbrellas and Gifts, we want you to be 100% satisfied with your purchase. If for any reason you are not completely satisfied, you may return items sold by Galleria Umbrella and Gifts.com to, 26 Commerce Road, Suite I, Fairfield, NJ 07004 within 30 days of delivery for a refund.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To be eligible for a return, your item must be unused and in the same condition that you received it. All returns must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Customers are responsible for return shipping fees.

We'll notify you via e-mail of your refund once we've received and processed the returned item.

You can expect a refund in the same form of payment originally used for purchase within 14 business days of our receiving your return. GalleriaUmbrellasandGifts.com does not refund shipping and handling charges.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at customerservice@galleriaumbrellasandgifts.com and send your item to: 26 Commerce Road, Suite I, Fairfield, NJ 07004.

 

Gift Returns

If the item you're returning was designated as a gift when purchased or was not shipped directly to you from GalleriaUmbrellasandGifts.com, please note, that the refund will be issued to the original purchaser of the gift.

 

To return your product, please send to:

Galleria Umbrella and Gifts

26 Commerce Road

Suite I

Fairfield, NJ 07004.

 

You will be responsible for paying for your own shipping costs for returning your item. In addition, shipping costs on your original purchase are non-refundable.

If you receive a refund for the product, the original shipping “actual” costs will be deducted from your refund. For Example, if we are offering free freight for orders over a certain dollar value the “actual” shipping cost (the cost to ship the product to you) might be $7.00. In this case, if the product were $25.00 your refund would be $18.00 ($25.00-$7.00).

Depending on where you live, the time it may take for your exchanged product to reach you, will vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Thank you for shopping at Galleria Umbrellas and Gifts.

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“Beautiful umbrella, I bought it both for rain and sun. I used it last weekend walking about the boardwalk at a large beach and received many, many compliments from strollers. Arrived in 2 days, extremely satisfied!”

Eleanor, Chicopee, MA